Assistant General Manager, Chase Center

Company: Tbwa Chiat/Day Inc
Location: San Francisco
Posted on: February 4, 2025

Job Description:

The Assistant General Manager will assist in the world-class operation of Chase Center, Thrive City, and Oakland Facility. In this role, you will collaborate with all departments within the organization and will have direct supervisory responsibility for back of house operations. We need a strategic leader with the ability to develop and execute long-term plans that contribute to meeting department and company objectives. You will partner with the General Manager in setting short- and long-term goals and objectives across the entire Arena Operations department that cover a range of areas including but not limited to people development, policies that drive efficiencies, SOPs and operating budgets. You will be an inspiring leader with a focus on staff development and the ability to lead a supportive, collaborative and innovative culture. Additionally, you will be part of the Arena Operations Senior Leadership Team and report to the General Manager, Chase Center.Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!This is a full-time position based onsite in San Francisco, CA.Key Responsibilities

• Lead Back of House operations to ensure a world-class operation
• Lead department leaders in the day-to-day management of their departments; review and evaluate processes and results; identify and resolve deficiencies and challenges
• Collaborate with BOH department leaders to develop and execute long-term strategic plans
• Partner with Labor Relations and others to drive strategy, negotiate contracts, ensure compliance with contractual obligations and relationship management
• Evaluate, improve and implement policies, processes and procedures to enhance efficiency, safety and overall experience
• Provide strategic leadership of construction projects, the company-wide capital process and venue upgrades and maintenance plans to improve efficiency, deliver a world-class experience and extend lifespan
• Build strong and collaborative relationships with internal colleagues and external clients to ensure effective communication all in an effort to deliver on goals
• Partner with colleagues to ensure compliance with local, state and federal regulations including OSHA standards
• Ensure the commercial real estate operates at a high level while serving as the main liaison with the management company
• Analyze financial and operating reports, drive financial performance, analyze data, and develop strategies to decrease costs and improve performance
• Collaborate with city agencies on an ongoing basis to balance current guidelines with business building and safety initiatives
• Represent the organization in applicable industry/trade organizations, and serve as the primary point of contact for all NBA-related facility issues
• Serve as Executive on Duty
• Other duties, as assignedRequired Experience & Skills
  • Bachelor's degree, preferably in Business Management, or equivalent work experience
  • 10+ years of leadership experience in a venue or large facility operations role, preferably in an arena environment
  • Experience managing multiple departments and overseeing large-scale operations
  • Experience creating a strategic direction that reflects a clear understanding of the big picture
  • Proven leadership qualities and organizational skills; ability to manage and motivate staff to achieve departmental and organizational goals
  • Strong working knowledge of labor laws and regulations and experience managing labor relations
  • Strong financial management skills, including budgeting, forecasting, and analysis experience required
  • Proven management of large-scale construction and capital projects
  • Strong managerial skills required; demonstrated initiative, leadership and interpersonal skills
  • Strong commitment to customer and client service required with a proven track record of building strong relationships with internal and external clients
  • Strong problem-solving and decision-making skillsTime Commitment
    • Ability to work flexible hours, including weekends and holidaysCompensation
      • $255,000 - 285,000 + Bonus
      • Comprehensive Medical, Dental and Vision benefits for employees and dependents
      • Employer 401K match
      • Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
      • Warriors home tickets, team store discount and more!Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Golden State Warriors is an equal opportunity employer.We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.
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Keywords: Tbwa Chiat/Day Inc, Rancho Cordova , Assistant General Manager, Chase Center, Executive , San Francisco, California