Resident Services Coordinator II - 491 31st Avenue

Company: Mercy Housing Inc.
Location: San Francisco
Posted on: February 3, 2025

Job Description:

Job Category: Resident ServicesRequisition Number: RESID003483Posted: January 30, 2025Position Type: Full-Time, On-siteLocation491 31st Avenue, San Francisco, CA 94121, USAAt Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.The successful Resident Services Coordinator II will facilitate and implement core programs as delegated by the program model. Responsibilities include:

• Collecting and recording data to measure program outcomes.
• Identifying human and community service needs of residents.
• Developing strategies to link residents with needed services.
• Building community partnerships that bring services and notice to the property.
• Delivering direct services when other services are not available.
• Actively participating with other staff working toward resident stability.Pay: $27.00-32.50/hour DOEBenefits
  • Several healthcare plans to choose from, including dental and vision.
  • 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
  • 403b + match.
  • Early close Fridays (3 paid hours each Friday, early close prior to a holiday).
  • Paid Time off between Christmas and New Year's Holiday.
  • Paid Parental Leave and Caregiver Leave.
  • Paid Life Insurance.
  • Free Employee Assistance Plan.
  • Free Basic Dental.
  • Pet Insurance options.Duties
    • Collect required data for designated program components and maintain reporting requirements.
    • Evaluate outcomes of programs and services delivered.
    • Develop a comprehensive understanding of residents through needs assessments and community meetings.
    • Participate in and/or lead activities that build professional capacity and enhance working relationships.Minimum Qualifications
      • High School Diploma or equivalent.
      • Two (2) years of experience in community development, social services, or related field.Preferred Qualifications
        • Two (2) years experience working with individuals with mental health issues.
        • Two (2) years working with senior and developmentally disabled populations.
        • Bachelor's Degree in a related field.
        • Experience conducting community assessments and organizing community groups, events, or programs.
        • Experience supervising staff.Knowledge and Skills
          • Ability to work collaboratively in a team environment.
          • Strong verbal, writing, and listening skills.
          • Proficient with MS Office (Microsoft Word, Excel, and Outlook).
          • Maintain confidentiality and obtain appropriate release of information as necessary.
          • Able to work with individuals facing various challenges.At Mercy Housing, we are committed to demonstrating the values of Respect, Justice, and Mercy in all aspects of our daily work. We seek applicants who are committed to racial equity, diversity, and inclusion.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Keywords: Mercy Housing Inc., Rancho Cordova , Resident Services Coordinator II - 491 31st Avenue, Other , San Francisco, California