GTM Operations Analyst

Company: Sierra
Location: San Francisco
Posted on: January 30, 2025

Job Description:

About usAt Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.What you'll do

• Partner with Sales, Marketing, and Agent Development teams to coordinate and drive customer meeting outcomes.
• Manage end-to-end GTM processes, including building pricing proposals, developing customer presentations, and delivering financial analyses to enable team success.
• Identify inefficiencies in current GTM operations and design scalable solutions to support Sierra's needs in a hypergrowth environment.
• Serve as a versatile and proactive team player, taking on both foundational tasks and high-impact strategic initiatives that enable the GTM team's success.
• Track and analyze critical GTM ops data points, delivering actionable insights to inform strategic decisions and drive continuous improvement across GTM efforts.What you'll bring
  • 2-4 years of experience in management consulting, corporate strategy, or business operations.
  • Proficiency in data analysis tools (e.g., Excel, Google Sheets) and experience with data visualization tools (e.g., Tableau, Looker, or Power BI).
  • A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency.
  • Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
  • A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment.
  • Strong written and verbal communication skills, with the ability to distill complex ideas and problems into straightforward, actionable recommendations, especially to executives.Even better---
    • SQL experience.
    • Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and marketing automation tools.
    • Previous 0-1 startup or operational experience.What we offerWe want our benefits to reflect our values and offer the following to full-time employees in the United States:
      • Flexible (Unlimited) Paid Time Off
      • Medical, Dental, and Vision benefits for you and your family
      • Life Insurance and Disability Benefits
      • 401(k) Plan with Sierra match
      • Parental Leave
      • Fertility and Family Building Benefits through Carrot
      • Lunch, as well as delicious snacks and coffee to keep you energized
      • Discretionary Benefit Stipend giving people the ability to spend where it matters mostBe you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
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Keywords: Sierra, Rancho Cordova , GTM Operations Analyst, Professions , San Francisco, California