Trilingual Helpdesk Technician
Company: VirtualVocations
Location: San Francisco
Posted on: February 1, 2025
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Job Description:
A company is looking for a Trilingual Helpdesk Technician -
English/Spanish/Portuguese.
Key Responsibilities
Provide technical end-user support via telephone, email, or web
chat
Perform restorative or maintenance actions to resolve end-user
problems
Track incidents and calls accurately and timely in the database
Required Qualifications
Trilingual in English, Spanish, and Portuguese
Bachelor's degree or vocational training in IT-related courses is a
plus
Minimum of two years completed in college or a Diploma/Certificate
course
Familiarity with PC hardware and software troubleshooting
Willingness to work different shifts, including weekends
Keywords: VirtualVocations, Rancho Cordova , Trilingual Helpdesk Technician, Professions , San Francisco, California
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